Customer Relationship Management (CRM) software is a sales application program which helps you in managing your relationship with your customers. It automates the complete business process. This software is majorly designed for sales and marketing companies. It aims at pulling new customers to the company and retains the older ones. It helps a lot in reduction of customer service cost and improvement of efficiency. It is convenient and saves lot of time. You don’t have to scrape through files and pamphlets to impress your client, with simple clicks you can take your client through interactive interface and attractive solutions which helps you save a lot of time. Your sales activities can be well synchronized and organized with which you can do more productive job and increase the quality of your work as well. Here is a list of best five freeware available in this category.
Pipeliner is a sales management application which helps you in enhancing and managing your sales at no cost. To a laymans knowledge sales can be done by approaching people and telling them about your product and waiting for their best reply. But if you ask experienced sales person, he will tell you that sales is much more than just a simple concept. So for the result oriented professionals with deep sales knowledge, this tool can do wonders. It has an interactive interface and attractive appearance with multiple features like opportunity management that helps in maximizing sales process, address book to manage contacts and accounts, opportunity control panel, reminders, activity monitor, socialize and gain powerful sales and much more.
2. EQMS 2012 LITE
EQMS 2012 Lite is a free sales Customer Relationship Management utility which provides sales solutions for small business centers. This application is designed for individuals and small business clusters. Its features include management of leads, closures and product details; strong sale analysis and follow ups; powerful selling points; restoration and backup for data; measures sales performance and tell you the reasons if you lose a deal and much more.
3. TopSales Basic
TopSales Basic is a complete sales customer relationship management solution for businesses and sales professionals. It is a portable application which increases your productivity and visibly enhances your business growth. It is loaded with multiple features like contact and activity management; email and bookmark management; complete sales analysis and opportunity management, security control, time management and so on.
4. Sonar CRM
Sonar CRM is a wonderful customer relationship management utility which comes to you for free. It is very easy to track submissions with this program which maximizes the effectiveness of your work. It gives you the complete analysis of sale and keeps the complete track of whether the sale has been closed or not.
5. Business Tracker
Business Tracker is a customer relationship management program which helps in keeping the track of your business. This tool is designed for people who are not much use to computer systems; it is helpful to them with quite a number of features. It fairly keeps all your business records assembled at one place.